Warranty & Crash Replacement
We stand behind our product entirely. However, sometimes things break. In case your PRIME breaks due to manufacturing defects we will repair or replace your frame free of charge as long as you are the original owner.
CRASH REPLACEMENT - 5 YEARS
You shredded your bike too hard and something got out of hand? We hope you are fine. Don’t worry about your ride! The crash replacement program will keep your bike on two wheels. All you need to do is to send us a broken product and we will offer you a brand new frame at a 50% discount.
AERO SEATPOST - NO QUESTIONS ASKED - 5 YEARS WARRANTY
You decided to become the owner of a PRIME bike or a frame with a dedicated aero-style seatpost? Did you break it during a crash? Don’t worry. You will get a new one for free.